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Customer service periodically

Periodically, customer services staff of BRAVO will perform client inquiries to acknowledge the comments, suggestions; on that basis, there would be a classification and transfer to specialized part to handle this request. The steps include:

  • Contact by phone, write email or chat with customers.
  • Capture requirements, classify and transfer to Maintenance Department.
  • Confirm with the client’s department and make appointment to complete the job.
  • Check the progress of the work has promised with customers.
  • Confirm completion of the work has dealt with and store related documentary