{"id":18338,"date":"2022-11-12T10:00:24","date_gmt":"2022-11-12T03:00:24","guid":{"rendered":"https:\/\/www.bravo.com.vn\/san-pham\/customer-relationship-management\/"},"modified":"2025-02-24T10:15:17","modified_gmt":"2025-02-24T03:15:17","slug":"customer-relationship-management","status":"publish","type":"phan-he-bravo","link":"https:\/\/www.bravo.com.vn\/en\/product\/basic-modules\/customer-relationship-management\/","title":{"rendered":"Customer relationship management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18338\" class=\"elementor elementor-18338 elementor-2875\" data-elementor-post-type=\"phan-he-bravo\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ebec323 elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default\" data-id=\"ebec323\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-0bb154e\" data-id=\"0bb154e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26fdb18 elementor-widget elementor-widget-heading\" data-id=\"26fdb18\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer relationship management module (CRM)<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-167c847 elementor-widget elementor-widget-text-editor\" data-id=\"167c847\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" style=\"text-align: justify;\" data-placeholder=\"B\u1ea3n d\u1ecbch\" data-ved=\"2ahUKEwit-tnumdGLAxUU4zQHHegpE6kQ3ewLegQIBxAV\" aria-label=\"B\u1ea3n d\u1ecbch: Having a good &quot;Customer Relationship Management&quot; system will help businesses easily access and expand their customer base, improve customer experience, thereby cutting sales costs and increasing revenue and business performance of the business.\"><span class=\"Y2IQFc\" lang=\"en\">Having a good \"Customer Relationship Management\" system will help businesses easily access and expand their customer base, improve customer experience, thereby cutting sales costs and increasing revenue and business performance of the business.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ada827 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"0ada827\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MjI1MTIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17.643\" height=\"9.652\" viewBox=\"0 0 17.643 9.652\"><path id=\"Path_10160\" data-name=\"Path 10160\" d=\"M641.656,449.267q-1.95,1.957-3.9,3.914a.809.809,0,0,1-1.384-.379.782.782,0,0,1,.264-.777q1.21-1.208,2.418-2.418a.938.938,0,0,1,.174-.113l-.055-.073h-.222q-6.851,0-13.7,0a1.438,1.438,0,0,1-.389-.038.76.76,0,0,1-.525-.851.768.768,0,0,1,.673-.7,2.382,2.382,0,0,1,.3-.011H639.19l.057-.083a.775.775,0,0,1-.18-.1q-1.219-1.212-2.434-2.429a.8.8,0,0,1,1.044-1.222c.062.053.118.112.175.17l3.807,3.819A.817.817,0,0,1,641.656,449.267Z\" transform=\"translate(-624.333 -443.793)\" fill=\"#fff\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">REGISTER FOR CONSULTATION<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-442914b\" data-id=\"442914b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-89d7704 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89d7704\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f7769f2\" data-id=\"f7769f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45386c7 elementor-widget elementor-widget-shortcode\" data-id=\"45386c7\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"1286\" class=\"elementor elementor-1286\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b901dee elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b901dee\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6f08a05\" data-id=\"6f08a05\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0706fb2 elementor-widget elementor-widget-shortcode\" data-id=\"0706fb2\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ceb86a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ceb86a7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36994ce sk-field\" data-id=\"36994ce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1a8c0fc elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a8c0fc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-90cdb77\" data-id=\"90cdb77\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aaf1924 elementor-widget elementor-widget-heading\" data-id=\"aaf1924\" data-element_type=\"widget\" id=\"#section1\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"#section1\">OVERVIEW<\/a><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-301ae14\" data-id=\"301ae14\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d228146 elementor-widget elementor-widget-heading\" data-id=\"d228146\" data-element_type=\"widget\" id=\"#section2\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"#section2\">Management process<\/a><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-c168ac4\" data-id=\"c168ac4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df17b39 elementor-widget elementor-widget-heading\" data-id=\"df17b39\" data-element_type=\"widget\" id=\"#section3\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"#section3\">Main Function<\/a><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-b024b95\" data-id=\"b024b95\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3c9dd9 elementor-widget elementor-widget-heading\" data-id=\"a3c9dd9\" data-element_type=\"widget\" id=\"#section4\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"#section4\">Register for consultation<\/a><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f0bdf35 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f0bdf35\" data-element_type=\"section\" id=\"section1\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d7908b7\" data-id=\"d7908b7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce3a91d elementor-widget elementor-widget-image\" data-id=\"ce3a91d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1911\" src=\"https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/new-crm-scaled.jpg\" class=\"attachment-full size-full wp-image-20856\" alt=\"Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng\" srcset=\"https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/new-crm-scaled.jpg 2560w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/new-crm-300x224.jpg 300w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/new-crm-1024x764.jpg 1024w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/new-crm-768x573.jpg 768w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/new-crm-1536x1147.jpg 1536w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/new-crm-2048x1529.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-25ade07\" data-id=\"25ade07\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f685ae3 elementor-widget elementor-widget-heading\" data-id=\"f685ae3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">OVERVIEW<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82fef4a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"82fef4a\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-618f662 elementor-widget elementor-widget-heading\" data-id=\"618f662\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overview of Customer relationship management module <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcf5103 elementor-widget elementor-widget-text-editor\" data-id=\"fcf5103\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" style=\"text-align: justify;\" data-placeholder=\"B\u1ea3n d\u1ecbch\" data-ved=\"2ahUKEwit-tnumdGLAxUU4zQHHegpE6kQ3ewLegQIBxAV\" aria-label=\"B\u1ea3n d\u1ecbch: Help Marketing staff implement, monitor and evaluate the effectiveness of Marketing campaigns. Finding customers and sales opportunities helps businesses increase revenue and improve sales efficiency. Assist customer service staff in implementing customer care programs and surveys. Manage, receive, and handle customer problems and complaints to satisfy customers.\"><span class=\"Y2IQFc\" lang=\"en\">Help Marketing staff implement, monitor and evaluate the effectiveness of Marketing campaigns. Finding customers and sales opportunities helps businesses increase revenue and improve sales efficiency. Assist customer service staff in implementing customer care programs and surveys. Manage, receive, and handle customer problems and complaints to satisfy customers.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1aeca9 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"d1aeca9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MjI1MTIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17.643\" height=\"9.652\" viewBox=\"0 0 17.643 9.652\"><path id=\"Path_10160\" data-name=\"Path 10160\" d=\"M641.656,449.267q-1.95,1.957-3.9,3.914a.809.809,0,0,1-1.384-.379.782.782,0,0,1,.264-.777q1.21-1.208,2.418-2.418a.938.938,0,0,1,.174-.113l-.055-.073h-.222q-6.851,0-13.7,0a1.438,1.438,0,0,1-.389-.038.76.76,0,0,1-.525-.851.768.768,0,0,1,.673-.7,2.382,2.382,0,0,1,.3-.011H639.19l.057-.083a.775.775,0,0,1-.18-.1q-1.219-1.212-2.434-2.429a.8.8,0,0,1,1.044-1.222c.062.053.118.112.175.17l3.807,3.819A.817.817,0,0,1,641.656,449.267Z\" transform=\"translate(-624.333 -443.793)\" fill=\"#fff\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Sign up for the experience<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c49020 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c49020\" data-element_type=\"section\" id=\"section2\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d9911f\" data-id=\"0d9911f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da5bd53 elementor-widget elementor-widget-heading\" data-id=\"da5bd53\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Customer Relationship Management process <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c560462 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c560462\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-742c34d elementor-widget elementor-widget-heading\" data-id=\"742c34d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Management process<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f71659f elementor-widget elementor-widget-text-editor\" data-id=\"f71659f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" class=\"aligncenter wp-image-45613\" src=\"https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2025\/02\/4.-Quy-trinh-quan-ly-khach-hang-300x169.png\" alt=\"Quy trinh quan ly khach h\u00e0ng EN\" width=\"800\" height=\"450\" srcset=\"https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2025\/02\/4.-Quy-trinh-quan-ly-khach-hang-300x169.png 300w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2025\/02\/4.-Quy-trinh-quan-ly-khach-hang-1024x576.png 1024w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2025\/02\/4.-Quy-trinh-quan-ly-khach-hang-768x432.png 768w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2025\/02\/4.-Quy-trinh-quan-ly-khach-hang-1536x865.png 1536w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2025\/02\/4.-Quy-trinh-quan-ly-khach-hang.png 1739w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-966bf7f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"966bf7f\" data-element_type=\"section\" id=\"section3\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b0c520e\" data-id=\"b0c520e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42b282c elementor-widget elementor-widget-heading\" data-id=\"42b282c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Main features<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5996ea elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a5996ea\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cad7f7 elementor-widget elementor-widget-text-editor\" data-id=\"7cad7f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Support Tools: <\/strong>Email marketing; SMS Brandname; Websurvey;<\/p>\n<p><strong>Multi-Channel Integration: <\/strong>Connect with other systems (Zalo, Website, etc.) to collect customer data;<\/p>\n<p><strong>Marketing Campaigns: <\/strong>Create and monitor marketing campaigns and evaluate the effectiveness of each campaign;<\/p>\n<p><strong>Sales Support: <\/strong>Manage customer information and use marketing tools to promote sales;<\/p>\n<p><strong>Analytical Reports: <\/strong>Marketing conversion rates, customer satisfaction levels, etc.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5144cd4\" data-id=\"5144cd4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8c7da1 elementor-widget elementor-widget-heading\" data-id=\"d8c7da1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Main Function<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5cc525 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a5cc525\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ae0ec4 elementor-widget elementor-widget-image\" data-id=\"9ae0ec4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1341\" height=\"643\" src=\"https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/4.-Quan-ly-khah-hang.png\" class=\"attachment-full size-full wp-image-45188\" alt=\"\" srcset=\"https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/4.-Quan-ly-khah-hang.png 1341w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/4.-Quan-ly-khah-hang-300x144.png 300w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/4.-Quan-ly-khah-hang-1024x491.png 1024w, https:\/\/www.bravo.com.vn\/wp-content\/uploads\/2022\/11\/4.-Quan-ly-khah-hang-768x368.png 768w\" sizes=\"(max-width: 1341px) 100vw, 1341px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91d7ce5 elementor-widget elementor-widget-text-editor\" data-id=\"91d7ce5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" style=\"text-align: center;\" data-placeholder=\"B\u1ea3n d\u1ecbch\" data-ved=\"2ahUKEwit-tnumdGLAxUU4zQHHegpE6kQ3ewLegQIBxAV\" aria-label=\"B\u1ea3n d\u1ecbch: Customer Relations module interface\"><em><span class=\"Y2IQFc\" lang=\"en\">Customer Relations module interface<\/span><\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3215099 e-flex e-con-boxed e-con e-parent\" data-id=\"3215099\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7acfd7 elementor-widget elementor-widget-text-editor\" data-id=\"f7acfd7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><strong><span style=\"color: #f58236;\">Customer Relationship Management (CRM) is the key to helping businesses expand their customer base, improve service quality, and optimize marketing activities.<\/span> <\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f2b9dbb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2b9dbb\" data-element_type=\"section\" id=\"section4\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ff47a3\" data-id=\"3ff47a3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9b6384 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e9b6384\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MjI1MTIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17.643\" height=\"9.652\" viewBox=\"0 0 17.643 9.652\"><path id=\"Path_10160\" data-name=\"Path 10160\" d=\"M641.656,449.267q-1.95,1.957-3.9,3.914a.809.809,0,0,1-1.384-.379.782.782,0,0,1,.264-.777q1.21-1.208,2.418-2.418a.938.938,0,0,1,.174-.113l-.055-.073h-.222q-6.851,0-13.7,0a1.438,1.438,0,0,1-.389-.038.76.76,0,0,1-.525-.851.768.768,0,0,1,.673-.7,2.382,2.382,0,0,1,.3-.011H639.19l.057-.083a.775.775,0,0,1-.18-.1q-1.219-1.212-2.434-2.429a.8.8,0,0,1,1.044-1.222c.062.053.118.112.175.17l3.807,3.819A.817.817,0,0,1,641.656,449.267Z\" transform=\"translate(-624.333 -443.793)\" fill=\"#fff\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register for the experience and get a quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help Marketing staff implement, monitor and evaluate the effectiveness of Marketing campaigns. Finding customers and sales opportunities helps businesses increase revenue and improve sales efficiency.<\/p>\n","protected":false},"featured_media":20565,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"subsystem":[106],"class_list":["post-18338","phan-he-bravo","type-phan-he-bravo","status-publish","has-post-thumbnail","hentry","subsystem-basic-modules"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bravo.com.vn\/en\/wp-json\/wp\/v2\/phan-he-bravo\/18338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bravo.com.vn\/en\/wp-json\/wp\/v2\/phan-he-bravo"}],"about":[{"href":"https:\/\/www.bravo.com.vn\/en\/wp-json\/wp\/v2\/types\/phan-he-bravo"}],"version-history":[{"count":11,"href":"https:\/\/www.bravo.com.vn\/en\/wp-json\/wp\/v2\/phan-he-bravo\/18338\/revisions"}],"predecessor-version":[{"id":45652,"href":"https:\/\/www.bravo.com.vn\/en\/wp-json\/wp\/v2\/phan-he-bravo\/18338\/revisions\/45652"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bravo.com.vn\/en\/wp-json\/wp\/v2\/media\/20565"}],"wp:attachment":[{"href":"https:\/\/www.bravo.com.vn\/en\/wp-json\/wp\/v2\/media?parent=18338"}],"wp:term":[{"taxonomy":"subsystem","embeddable":true,"href":"https:\/\/www.bravo.com.vn\/en\/wp-json\/wp\/v2\/subsystem?post=18338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}