BRAVO software for Production and Business Units of Civil Electrical Equipment
The system also solves specialized industry-specific problems such as procurement management, quality management,...
Overview of Manufacturing and Trading Civil Electrical Equipment Units
The software solution BRAVO 8R3 (ERP-VN) used at Manufacturing and Trading Civil Electrical Equipment Units is a total management solution that assists leaders in managing all of the company's resources. As well as a capable assistance for departments ranging from Sales, Purchasing, Accounting, Production, Administration - Human Resources. When surveying and building software based on the characteristics of each organisation, the overall business management solutions BRAVO 8R3 (ERP- VN) to effectively communicate information through standardised workflows.
In addition to basic operations management, the solution provides support capabilities for monitoring industry-specific in-depth concerns such as tender management, quality management, product warranty management, and so on. Instrumentation for measuring...
Departments use the same software system in a closed process, allowing data to be linked and inherited between parts (the output data of this department is the input data of others department) to serve the management and support professional operations for each department quickly and accurately in order to maximize the efficiency of production and business.
I. Improved technology features on the BRAVO 8R3 version
- Designing 3-layer architectural software, cross-platform (Win, Web, Mobile), developed with technology .NET, SignalR, Xamarin, Angular... using Microsoft SQL database.
- Dynamic interface according to layout, can be customized for each user without programming.
- Real-time communication between workstations via push server using SignalR technology: automatically refresh when data changes, push notifications to users, integrate chat feature.
- Operating system for the server: Microsoft Windows Server; programs on workstations that support cross-platform: standalone apps for Windows 7/8/10/11, Chrome/Edge/Safari/Firefox browsers, iOS/Android apps…
II. LEARNING PROBLEMS OF ENTERPRISES
1. Scope and operating procedures of the software system
2. Describe some specific management problems
a. Sales Management
- Monitoring up Sales Plan;
- Manage the Price List and Sales Policy;
- Debt limit management for wholesale channels;
- Manage the bidding process and monitor contract performance: from finding customers, to preparing and submitting bids, to monitoring bidding, promoting the winning contract;
- Manage the sales process of the wholesale channel, the retail channel: from finding customers, making quotations, making orders to sales contracts ; monitoring through approval levels
- Receive and monitor customer complaints
b. Quality Management
- Recording results of quality assessment of input materials, QC in production, and quality assessment process before deliver
- Monitoring of measuring equipment
c. Product Warranty Management: manage the process of receiving warranty, performing warranty and returning warranty to customers
d. Product Development Management: Store product development information, design files… From there, look up records by many criteria.
e. Production Management
- Create and monitoring Production plan, material plan
- Managing production in many steps
- Monitoring production progress and analysis reports in production
III. BRAVO® SOLUTIONS IN BUSINESSES
1. Inter – Departmental Software Solutions
Total enterprise management solution (BRAVO ERP- VN) is designed and used for all parts of Manufacturing and Trading Civil electrical equipment Units. Therefore, for users’ convenience in operating the software and ensuring security between departments, BRAVO will design specific “layouts” for each department or even each user role. Each “layout” will stipulate the interface, features, operations, data, and reports appropriate to the user’s location. “Layout” is the interface layer that the user will manipulate with the features and data system of the software. The database class between “layouts” will be used on one database to ensure that data between departments is linked and inherited:
- Administrator Layout
- Board of Directors Layout
- Wholesale/retail Department Layout
- Bidding Department Layout
- Purchase Department Layout
- Warehouse department Layout
- Finance – Accounting department Layout
- Chief Accountant Layout
- Human Resources Management Layout
- Timekeeping – Payroll Layout
2. Some business management processes on BRAVO software solutions applied at Manufacturing and Trading Civil electrical equipment Units
(a) Sale Management Process
- Create and Monitoring sale plans
The program supports declaration of sales plans by multiple targets: period (month/period/year), area, group/salesperson, type of product/item, sales channel, type of customer, quantity, value….
From there, the program supports a comparison report between the plan declaration and the implementation (in different types of chart reports).
- Price list Policy
Approved price list of leaders will be updated into the program. Accordingly, the selling price will be automatically applied to quotations and sales orders, making the price policy uniformly applied, increasing controllability and minimizing errors.
- Debt limit management for wholesale channel
The program supports declaration of debt limit for each specific type of customer/customer code. From there, the program supports warnings and information when browsing sales orders.
- Manage the bidding process and monitor the performance of the winning contract
- Bids Management Process
Process of Performance winning bids
- Profile information: Profile ID, File scan result of profile, Operation Confirmation, Sample Approval, Type test, Firmware, Hardware
- Bidding contracts tracking
+ Contract Negotiation
+ Signing Contract
+ % contract advance (contract performance guarantee, advance guarantee, request for advance)
+ Production monitoring, inspection (ask for inspection schedule from P. Quality management)
+ Notice of witnessing inspection and sampling
+ Coordinating investor in witnessing inspection and sampling
+ Determining schedule completion of shipment, completion of inspection time (XSX, Quality Control P., Material Warehouse)
+ Contact the carrier to schedule delivery (Supply Warehouse)
+ Delivery Request Form
+ Delivery Notice; packing list, number of containers Investor (investor’s allocation schedule)
+ Certificate of quantity and quality; maintenance warranty certificate; factory certificate; warehouse request; proposal for payment.
+ Delivery procedures
+ Contact sample test results
+ Issue invoices at the request of the investor (the investor's allocation schedule)
+ Certification of quantity and quality; maintenance warranty certificate; factory certificate; warehouse request; payment order.
- Consortium Contract: Requirements for Bidding Documents, Joint Venture to meet specific necessary requirements
- Contracts in batches, projects: when the order value is large or according to the customer’s request.
- Maintenance contract: Monitoring expiration and promote maintenance contract.
- Retail order: Quotation, payment before execution.
- Manage sales process of wholesale channel, retail sales channel
- Sales Process management
- Prepare and track promotional works
- Create and track order fulfillment
- Create Receive and tracking customer complaints Process
- Create a receipt for customer complaints information
- Customer feedback logbook
- Customer information transfer form
- Resolving information and notifications
(b) Quality Management
- Checking and evaluating input materials/semi-finished products
- Receiving testing request of purchasing department
- Perform testing according to the set of criteria (Standards) of materials
- Monitor and evaluate test results (Fault tracking list)
- Process of checking samples in production
- Receive requests for inspection of Finished / Semi-finished products in production steps
- Perform tests according to set standards
- Monitor and evaluate test results
- Pre-shipment inspection process
- Receipt of export inspection request from the sales department
- Monitoring Deveand test all goods before export
- Monitoring and processing test results
- Monitoring and inspecting private electric meters according to Technical Document Viet Nam DLVN 39: 2012
- Receive request and make inspection request form. Support to print and export the inspection request form according to the form;
- Support to connect information from testing software (connect via database, connect via excel).
- Measuring equipment management
- Statistics of measuring equipment (equipment name, equipment code, inspection cycle, inspection date, inspection due date, inspection form, inspection certificate, notes);
- The feature to notify the device that the test is about to expire to plan the test - calibration.
(c) Product Warrantly
- Product Warrantly Process
- Function Details
- Build error list;
- Building a list of error causes;
- The program supports scanning product barcodes to check the history of product information, sales information, warranty information (such as ID number, product name, production batch, contract number, date of sale, warranty date…);
- The program supports the traceability of the product's raw materials;
- Monitor progress of warranty and return;
- Support warranty statistics report.
(d) Product Development Management
Store product development information, design records (model, hardware version, Firmware version, feature description…), component technical information in purchasing and production. From there, the program supports looking up records by many criteria.
(e) Production Management
- Production Process
- Function Details
- Monitoring production planning
- Monitor material plan (Needs for raw materials for production)
- Monitoring raw material export (Warning in case of exceeding the norm)
- Monitor progress of each step, warn of overdue orders that have not been completed
- Statistics on the number of finished products with good quality and quantity of defective goods.
- List of production analysis reports
IV. EFFICIENCY OF BRAVO SOFTWARE APPLICATION IN BUSINESSES
1. Sales Department
- Tools for implementing sales processes and linking other departments;
- Supporting a lot of information and increasing alertness when performing sales operations ( price policy, debt limit, inventory…);
- Seize sales opportunities, big customers quickly.
2. Bids Department
- Tools to implement the bidding process, Control the bidding progress;
- Control and respond quickly to the strict requirements of the bidding documents.
3. Purchase Department
- Control the time of purchase orders, signed purchase contracts to ensure production activities;
- Control inventory, purchasing cycle, calculate material needs in accordance with each step and meet production plan;
- Support supplier evaluation from price history lookup tool, quality inspection, delivery time...
4. Warehouse Department
- Actively and quickly grasp import and export orders from related departments;
- Reduce data entry time, increase accuracy;
- Efficient and accurate inventory management
5. Production Department
- Quickly grasp and well manage the execution of work orders, warning of overdue orders that have not yet been completed;
- Quick information link from the warehouse, sales, purchase...
6. Accounting Department
- Minimizing data re-entering arising in departments due to the nature of data inheritance and improving the controlling role of accountants;
- Maximum support for professional tasks that require high accuracy such as cost calculation, product cost calculation;
- Maximum support in analyzing and synthesizing production and business results of the whole system;
- Support cash flow management, ensure the balance of cash flow in the business. Efficient use of funds.
7. HR Department
- Reduce time for manual fairness, increase accuracy and transparency of public data;
- Provide quick information on personnel when needed, thereby managing and better meet human resource policies;
- Support for information, quick lookup on salary, other issues when employees have complaints.
8. Board of Director
- Tools to support approval and assignment of tasks in management and operation of remote enterprises;
- Provide leaders with complete, accurate information and most timely on all issues related to the company’s production, business, financial situation, human resources…;
- Reporting and analysis tools for indicators financial goals of the business.
V. LIST OF TYPICAL CUSTOMERS
1. Dong Anh Electrical Equipment Corporation-JSC (EEMC)
2. TLC Viet Nam Nam Group Joint Stock Company
3. APM Electrical Equipment Joint Stock Company
4. Cam Pha Electrical Equipment Joint Stock Company (VEECP)
5. Viet Nhat Technology and Construction Investment Joint Stock Company
6. Hoa Phat Refrigeration Engineering C, Ltd
7. G8 E-product Trading , Ltd
8. Electrical Equipment Joint Stock Company (THIBIDI)
9. Bao Loc Electricity Equipment , Ltd
10. APM Electrical Equipment Joint Stock Company
11. ……………
